Privacy Policy

Alloy Mall (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you browse, shop, or contact us through alloymall.com. By using our site, you consent to the practices described below.

Information we collect

We collect information you provide directly to us when placing an order, creating an account, or contacting customer service, along with information gathered automatically as you browse the site.

How we use your information

Alloy Mall uses the information we collect to:

• Process, fulfill, and deliver orders across our fashion and accessories categories
• Respond to customer inquiries, warranty claims, and return requests
• Send transactional emails such as order confirmations, shipping updates, and delivery notices
• Send marketing communications about new arrivals, featured brands, and promotions (you may opt out at any time)
• Personalize product recommendations based on your browsing and purchase history
• Detect, prevent, and investigate fraudulent activity or abuse of the site
• Comply with legal obligations and enforce our terms

Sharing your information

Alloy Mall does not sell or rent your personal information to third parties for their own marketing purposes. We share data only in the limited circumstances below:

• Service providers — shipping carriers, payment processors, email platforms, and analytics providers who need the data to perform services on our behalf under confidentiality obligations
• Legal compliance — when required by law, subpoena, court order, or to protect the rights, safety, or property of Alloy Mall, our customers, or others
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to equivalent privacy protections

Cookies & tracking

Our site uses cookies and similar technologies to keep your shopping cart active, remember your preferences, and measure how the site is used. You can control cookies through your browser settings, though disabling essential cookies may prevent checkout from working correctly.

• Essential cookies — required for cart, checkout, and session management
• Analytics cookies — help us understand traffic, popular products, and page performance
• Marketing cookies — allow us to measure the effectiveness of our advertising and retarget interested shoppers

Data security

We employ industry-standard technical and organizational safeguards to protect your personal information. All data transmitted between your browser and Alloy Mall is encrypted using SSL/TLS, and payment details are handled by certified PCI-compliant processors. While no online transmission is completely secure, we work to maintain appropriate protections and promptly address any vulnerabilities we identify.

Your rights

Depending on where you live, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA) or the EU General Data Protection Regulation (GDPR), including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your data, subject to legal retention requirements
• The right to opt out of the sale or sharing of personal information (Alloy Mall does not sell your data)
• The right to withdraw consent or unsubscribe from marketing emails at any time
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, email us at info@alloymall.com. We may need to verify your identity before processing the request.

Children's privacy

Alloy Mall is intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us at info@alloymall.com and we will promptly delete the information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of the page indicates when the most recent revision was published. Continued use of alloymall.com after any update constitutes your acceptance of the revised policy.